Let’s talk
A question is a good place to start.
Ask about getting started, your business needs or the shipping experience.
Keep your documents private.
This inquiry form is for general questions. Package invoices and identity documents belong in the private document section in your account.
For an existing shipment, sign in and send a support request from your account. Pickup locations and availability are confirmed on your pickup ticket.
Talk to Parcels JA
Email our team with your question. Include a tracking reference if you have one; keep TRNs and identity documents out of email.
Email Parcels JAExisting customers can manage shipment enquiries in the support section of their account.